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Home Internet FAQs

Mingalar Par, How can we help you?

Telenor Home Wireless

You can buy it through online or ATOM Partner shops near you. Before buying ,you have to register through broadband.atom.com.mm.

You can check it here https://broadband.atom.com.mm/check-coverage by pointing the exact location in map.

No , you can’t use the service in other address which is differ from registered location.

1. Please go to relocate request in your profile 2. Choose the service address which you want to relocate (note: Please skip this step if you have only one service address) 3. Check service availability in your new address 4. Set up the date when you want to relocate 5. Confirm to complete the relocation request process

You can request service relocation once in every three months.

You don’t need to pay any additional charges for relocation.

Telenor Home Fiber

You can buy ATOM Home Fiber internet service through online. Before buying ,you have to register through broadband.atom.com.mm.

Checking service availability is required to know that Fiber internet service is available at your location or not.

You can check it here https://broadband.atom.com.mm/check-coverage by pointing the exact location in map.

Customer can pay through 1-2-3 service: 1. Paying at any 1-2-3 service counter by presenting the payment code 2. Mobile Banking/ ibanking 3. Web pay For more details, visit https://bit.ly/2zEjrcK

You can't cancel your order after payment process is done.

You will receive the SMS/email when your upload document is not consistent with your detail information and the service will be stopped until you upload the correct one

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