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VoLTE

Voice over Long-term Evolution(VoLTE) means making voice calls over a 4G/LTE network, rather than 2G or 3G connections which are usually used.

Benefits of VoLTE

always connected

Always connected at ATOM 4G Plus network

It means that customer will not fallback to 3G/2G network while making/receiving calls. Normal 4G customers who are not using VoLTE, will fall back to 3G/2G network while making/receiving calls.

faster call

Faster call set up times & longer battery life

VoLTE network offers less call setup time to make a call. Call setup time improves from 5-8 seconds to 1-4 seconds depending on the type of calls (i.e.; VoLTE to VoTE, VoLTE to Non-VoLTE or VoLTE to landlines).

volte crystal clear

Crystal clear HD voice calls

Crystal-clear HD-quality voice calls by using VoLTE service.

How can I enjoy VoLTE service?

step1 Step 1

How to check whether my Handset is VoLTE compatible or not.

(Minimum handset firmware requirement to enjoy VoLTE services) Check VoLTE compatibility
step1 Step 2

How to subscribe VoLTE services with free of charge?

Subscribe now
step1 Step 3

How to tune Handset setting to enable/disable VoLTE service?

Learn more

Step 1: How to check whether my Handset is VoLTE compatible or not.

Please check the list below for the VoLTE compatible Handsets Brands and its model.

iPhone 12 series
  • iPhone 12
  • iPhone 12 pro
  • iPhone 12 pro max
  • iPhone 12 mini
iPhone 11 series
  • iPhone 11
  • iPhone 11 pro
  • iPhone 11 pro max
iPhone X series
  • iPhone Xs
  • iPhone Xs max
  • iPhone XR
  • iPhone X
iPhone 8 series
  • iPhone 8
  • iPhone 8 plus
iPhone SE series
  • iPhone SE 2
  • iPhone SE 3
iPhone 13 series
  • iPhone 13
  • iPhone 13 mini
  • iPhone 13 pro
  • iPhone 13 pro max
iPhone 14 series
  • iPhone 14
  • iPhone 14 pro
  • iPhone 14 pro max
  • iPhone 14 plus
iPhone 15 series
  • iPhone 15
  • iPhone 15 pro
  • iPhone 15 pro max
  • iPhone 15 plus

A series
  • A12
  • A21s
  • Galaxy A8
  • A6+
  • A7 2018
  • A9 2018
  • A30
  • A50
  • A10
  • A20
  • A70
  • A260G (A2 Core)
  • A8 Star
  • A80
  • A20s
  • A30s
  • A50s
  • A51
  • A71
  • A11
  • A01
  • A01 Core
  • A31
  • A02s
  • A02
  • A32 5G
  • A32
  • A72
  • A03s
  • A22 5G
  • A52s 5G
  • Tab A 7 Lite
  • Tab A8 10.5
S series
  • S8
  • S8 Plus
  • S9+
  • S9
  • S10e
  • S10
  • S10+
  • S20 Plus
  • S20 Ultra
  • S20
  • S20 FE
  • S21
  • S21 Plus
  • S21 Ultra
  • Tab S7 FE
Note series
  • Note 8
  • Note 9
  • Note 10
  • Note 10+
  • Note 10 Lite
  • Note 20
  • Note 20 Ultra
J series
  • J8 2018
  • J2 Core
  • J4+
  • J6+
M series
  • M11
Z series
  • Z Flip
  • Z Fold2
  • Z Flip 3
  • Z Fold 3

P series
  • P10 PLUS
  • P10
  • P20
  • P20pro
  • P 30 Pro
  • P 30 Lite
  • P 30c
  • P40 pro
  • P40 pro +
Mate series
  • Mate 9
  • Mate 10 Pro
  • Mate 20
  • Mate 20 Pro
  • Mate 30 Pro
Y series
  • Y8p
  • Y9 2019
  • Y9 Prime 2019
  • Y Max
  • Y7p
  • Y6P
  • Y7a
Nova series
  • Nova 3
  • Nova 3i
  • Nova 3e
  • Nova 5T
  • Nova 2i
  • Nova 7i
  • Nova 7 SE
  • Nova 7
  • Nova Lite 3+

V series
  • V9
  • V 15 Pro
  • V 17 Pro
  • V19
  • V20
  • V29
  • V22
  • V21
  • V21e
Y series
  • Y 17
  • Y 15
  • Y90
  • Y12
  • Y 11
  • Y 19
  • Y91c(2020)
  • Y50
  • Y21
  • Y20
  • Y31
  • Y53s
  • Y1s
S series
  • S1 Prime
  • S1
  • S1 Pro

Redmi series
  • Redmi 6
  • Redmi 6A
  • Redmi Note 6 pro
  • Redmi note 9
  • Redmi note 9s
  • Redmi Note 9 Pro
  • Redmi 9
  • Redmi 9A
  • Redmi 9C
Mi series
  • Mi 8
  • Mi8 Lite
  • Mi Max3
  • Mi 9 lite
  • Mi 10
  • Mi 10 Pro
  • Mi 10T
  • Mi 10T Pro
  • Mi 11 Lite 5G
  • Mi 11
  • Mi 11 Lite
  • Mi 11 Lite 5G NE
POCO series
  • POCO X4
  • POCO X3
  • POCO M3
  • POCO M3 Pro 5G
Note series
  • Redmi Note 10 5G
  • Redmi Note 10S
  • Redmi Note 10
  • Redmi Note 10 Pro
T series
  • Redmi 9T

A series
  • A33
  • A15(3+32)
  • A11k
  • A9 2020
  • A5 2020
  • A31
  • A52
  • A92
  • A53
Reno series
  • Reno2
  • Reno 2F
  • Reno3
  • Reno3 Pro
  • Reno5
F series
  • F15
  • F17 Pro
  • F17
Reno4 series
  • Reno4
  • Reno4 Pro

  • HONOR 9X

Step 2: If I want to use '4G VoLTE calling VoLTE', what should I do?

For iOS users

iOS customers do not need this step, can directly go to step 3.

For Android users

Prepaid customers:

Call: *979*5*8#

Postpaid customers:

Call: *999*5*1#

Step 3: How to enable/disable VoLTE from Handset

Please click your Handset Brand:

 

Charging rate?

VoLTE voice/video call charging rate will be same as 2G/3G call charging rate according to the purchased voice pack.

Video call charging rate will be 35MMK/min on pay-go.

Frequently Asked Questions

Voice over Long-Term Evolution (VoLTE) means making voice calls over a 4G/LTE network, rather than 2G or 3G connections which are usually used. Utilizing IMS (IP Multimedia Service) technology, it is a digital packet voice service delivered over IP (Internet Protocol) via an LTE access network. This approach results in the voice service being delivered as data flows within the LTE network, which provides users with a number of advantages compared to other existing voice call networks.

  1. Go to ‘Setting >> General >> Software Update and it will check for update.
  2. Please update latest iOS version 13.3.
  3. Please make sure to update ‘Carrier setting’ to get latest carrier bundle of ATOM Myanmar 40.1.

Go to Setting >> General >> About and it will show Carrier >> ATOM Myanmar 40.1

  1. Go to ‘Setting >> Cellular>> Cellular Data Options>>Voice & Data’ and check 4G,VoLTE On. It will show loading status and will receive SMS.
  2. The subscriber receives a SMS to inform that VoLTE service is subscribed and to restart the device to get VoLTE service.
  3. After your device has been restarted, please check Go to Setting >> Cellular>> Cellular Data Options>>Voice & Data and check 4G,VoLTE On is marked and can start to enjoy the service.

Go to Setting >> Cellular>> Cellular Data Options>>Voice & Data and check 4G,VoLTE off.

No option to make VoLTE video call on iPhone.

When making a call after VoLTE has been enabled, it will not fallback to CS (3G).

In the case of customers using unlimited internet and the speed is being reduced when reach FUP, ‘4G calling VoLTE’ for both video and voice call will be available normally since ‘4G calling VoLTE’ does not deduct from package.

It cannot because ‘4G calling VoLTE video cannot connect to different service provider networks (including the international calling). However, 4G calling VoLTE voice call can connect to different service provider Networks (including the international calling).

For VoLTE roaming, please refer to detail at International Services.

If your question about VoLTE is not listed above, please kindly contact “ATOM Messenger or ATOM Call Center”.

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