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Top up FAQs

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Top up

You can top up at ATOM Store app, ATOM website http://bit.ly/TPTopUp , Wallets, Bank App and Chain Store.

You can top up your phone bill using your bank/ATM cards (Visa, Master, MPU), 123 OTC payment, mobile wallets (WavePay, OK$, MAB), Wallet (Wave Money, True Money, OK $, Myan Pay, Easy Pay, We Chat), Bank App ( KBZ, CB, AYA, YOMA, MAB, One Pay (AGD) ) and Chain Store (City express, ABC, G&G, One Stop).

Currently ATOM doesn’t charge any additional fee for using online payment methods to top-up prepaid and postpaid numbers.

You can top up/recharge balance by following these steps: Go to ATOM Store app or ATOM website Click top-up Enter any ATOM number/MSISDN or choose any ATOM number in your contact list Choose other Select amount to top up Click “Top-up” button Select payment method and Fill up the detail Click “Pay with ” For more detail, you can view tutorial videos as provided above.

No promotion is available now.

Yes, you can. You can select any ATOM number from your contact list which you want to top up. For user guide, please go back to question 4 and tutorial videos provided at.

You will receive confirmation SMS after successful top-up. And depending on the payment method you use, you may receive a notification of successful payment for the transaction.

You can check your balance at ATOM Store app or ATOM website. You can also dial *124# to check the remaining balance.

The brand new ATOM Store app can be downloaded easily from both App Store or Google Play Store or just by scanning the following QR code.

We use industry standard encryptions HTTPS, TLS (SSL) to ensure security between all our clients/servers communications. We work with PCI DSS Level 1 certified payment gateway service provider for secure card processing. Moreover, our applications and APIs are assessed by Trustwave, a QSA for the Payment Card Industry Security Standards Council, to secure at the application and API level.
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